NON SALE ITEMS AND SALE ITEMS: If you are unsatisfied with your item/s you have purchased, return request must be made within 15 days of receipt of purchase and the item must be received by the warehouse within 21 days from the date the request was made.
Unless the item is defective the product must not be worn, washed, or otherwise altered. All products must be returned in original condition with tags attached and swimwear must also have the sanitary liner. Please note items received outside of the specified returns period will not be accepted. We do not offer exchanges, refunds or returns for final sale items.
To proceed with your return please follow the below steps:
2. Enter in your order PO Number (should be a 5 digit number which can be found from your order confirmation email ) and email address. Your order details will show, proceed to creating your request
3. Select the item/s you wish to return and enter the reason for your return and if you would like a refund. If you have any notes such as the size you wish to exchange for or images that you want to attach (for defective items) please feel free to do this here.
4. If you would like to create an exchange, we ask to create A return for your original order and create a new order directly through our website.
5.Submit your request and you will receive an email containing your RA number.
6. Return your package to the address provided on the returns form using a reliable courier service of your choice with a tracking number.
Note that we can accommodate pre-paid shipping labels for all orders. $7.99 will be deducted from your entire purchase if you choose to use our return label.
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